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Quality management unifies all internal processes to ensure that newly developed or revised software product will perfectly suit to client needs and actual business requirements. It includes those activities of overall management function that determine the quality policy, objectives, responsibilities and implements them within the quality system. Quality management addresses both the management of the software development project and the resulting product itself as well. |
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Extensive experience makes it clear that in addition to stated customer requirements some unstated requirements have a place. Happens, the unstated needs are the primary requirements in fact. Clarification of mentioned implied requirements brings to conformity client's view with producer's view - this is a part of professional quality services provided by SoftElegance. |
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SoftElegance quality management processes guarantees:
- Customer satisfaction – released software product accordance to requirements and fitness for use
- Prevention over inspection – preventing mistakes is always costs much less then correcting them
- Responsibility for success – remains the responsibility of SoftElegance to provide the resources needed to succeed
Repeatable processes – continuous plan-do-check-act phases
(described by Dr. W. Edwards Deming) assures appropriate QUALITY Management and CONTROL.
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